Service Catalogue

Inquiries and
Follow-up

Application Status

This service enables users to inquire about the status of requests or criminal cases submitted to Dubai Police using the reference number.

Kiosk

iPad

Community Screen

Certificates and
Permits

Police Clearance Certificate

This service aims to enable individuals to obtain a certificate proving that they have no criminal record within the United Arab Emirates.

Kiosk

iPad

Community Screen

TWIMC Certificate

This service enables users to obtain an official certificate that outlines the facts and circumstances recorded in reports of damage, natural disasters, or traffic accidents.

Kiosk

iPad

Community Screen

Lost Certificate

This service enables applicants to obtain a lost item certificate for lost documents, official and non-official certificates, lost vehicle plate numbers, cash, goods, and other similar items that are of importance to the applicants.

Kiosk

Community Screen

Traffic Status Certificate

This service enables users to obtain a certificate detailing the vehicle’s traffic record, including fines, black points, and registered accidents, along with the driver’s involvement in each.

Kiosk

iPad

Corpse Entry Permit

This service allows UAE citizens and residents to obtain a permit for the entry of a deceased person into the country, subject to prior..

Kiosk

iPad

Traffic Clearance Certificate

This service enables users to obtain a clearance certificate confirming that the vehicle owner has settled all traffic violations and that there are no recorded accidents, traffic points, or ....

Kiosk

iPad

HQ Entry Permit

This service enables users wishing to visit the Dubai Police General Headquarters building to obtain a time-limited entry permit.

Kiosk

iPad

Police Museum Visit Permit

This service enables customers to obtain a permit to visit the Dubai Police Museum and view its collections and security history.

Kiosk

iPad

Road Closure Permit

This service allows users to request for road close permits in the event of some construction, renovation or other civil works

Kiosk

iPad

Community Screen

Business and
Coperates

Bounce Cheque Report for Banks

This service enables users to report bounced checks, settle the dispute amicably if possible, or refer the case directly to the competent authorities.

Community Screen

Diplomatic Information Exchange

This service enables diplomatic corps to get information related to their citizens, through the General Department of Criminal Investigation of the Dubai Police.

Kiosk

Diplomatic Service

This service enables diplomatic corps to get information related to their citizens, through the General Department of Criminal Investigation of the Dubai Police.

Kiosk

Gold Trade Security Audit

This service enables gold traders to submit security verification requests for gold purchase transactions, to ensure that the gold being sold is not linked to any criminal cases or offenses.

Kiosk

iPad

Security Barriers Rental

This service enables individuals, institutions, and government entities to rent security barriers from Dubai Police, in accordance with the fees and conditions specified in the rental agreement.

Kiosk

iPad

Criminal Reports and
Complaints

File Criminal Complaint

This service enables users to submit criminal complaints of all kinds and to coordinate with the competent authorities to refer the complaint file to the judicial authorities after verifying the validity of

Kiosk

iPad

Community Screen

Bounce Cheque Report

This service enables users to report bounced checks, settle the dispute amicably if possible, or refer the case directly to the

Kiosk

iPad

Community Screen

Reporting E-crime

This service allows individuals impacted by various types of criminal offenses to file complaints to the competent authorities who then refer the cases to the judicial authorities to ensure their rights are upheld.

Kiosk

iPad

Community Screen

Report Found Item

This service enables individuals and organizations within the Emirate of Dubai to hand over found items to police stations or designated partners participating in the Lost and Found Program.

Kiosk

iPad

Community Screen

TRAFFIC
SERVICES

Reporting Vehicle Obstruction

This service enables customers to report vehicles obstructing their movement, with the vehicle owner automatically notified via a warning SMS to move the vehicle immediately.

Kiosk

iPad

Fines Inquiry and Payment

A service to inquire about traffic violations, including the following: • Traffic Fines Payment: : A service that enables the settlement of traffic violations registered against a vehicle plate, driving licence, or traffic code.

iPad

COMMUNITY
SERVICE

Neighborhood Police

This service aims to strengthen community policing by enabling residents to communicate directly with police officers through an interactive neighborhood

Kiosk

iPad

Request Dubai Police Activities

This service enables individuals, entities, and organizations to request the participation of Dubai Police specialized units, such as the Mounted Police, Music Band, K9 Unit, and Luxury Patrols in official events, festivals, and public parades held a

Kiosk

iPad

Emergency and
Response

Child Protection

This service aims to provide an immediate and comprehensive response to cases involving children exposed to any form of physical or psychological abuse..

Kiosk

iPad

Women Protection

This service aims to provide protection and support for women who are at risk or under threat of any form of psychological or physical violence, neglect, or ..

Kiosk

iPad

Provide Care for Human Trafficking Victims

This service enables individuals to report suspected cases or practices related to human trafficking such as labor exploitation, sexual exploitation, or organ trafficking. It also aims to protect the privacy of individuals and ensure that information

Kiosk

iPad

Worker's Voice

This service aims to enable workers in the business sector to submit individual or collective complaints against the companies or institutions they work for, related to wages, working conditions, labor accommodation, or health and safety requirement.

Kiosk

iPad

Tourist Support

This service provides dedicated support to tourists visiting Dubai's Emirate by receiving and addressing tourism-related inquiries, reports, and complaints. As it ensures guidance, coordination, and assistance through official Dubai Police channels t

Kiosk

iPad

Critical Care Response

This service aims to enable heart patients and those with critical medical conditions in the Emirate of Dubai to register for priority..

Kiosk

iPad

SMART POLICE STATION

THE NEW FACE OF POLICING IN DUBAI

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